Category: Uncategorized
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The Challenge DLL, a global finance company, wanted to modernize how they trained customer service reps across the Nordics. Traditional training wasn’t engaging, wasn’t scalable, and didn’t reflect the reality of live customer interactions. They needed something more hands-on, practical, and accessible across locations. The Solution The Immersive Agency built a fully custom VR training…
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The Challenge As COVID restrictions lifted but social distancing remained, Carlow Arts Festival faced a unique problem: how to bring back the festival atmosphere without in-person crowds. Festival Director Jo Mangan approached The Immersive Agency to create a virtual experience- not a replica of the physical event, but something that could capture the feeling of…
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THE CHALLENGE: National Broadband Ireland (NBI) required a cutting-edge training solution to onboard new engineers and enhance the skills of existing staff. Their goal was to create an engaging and effective training experience that could also be used to communicate the nature of their work to stakeholders. However, several challenges emerged: The training process often…